Austria attracts growing numbers of expatriates, international investors and foreign nationals each year. Whether you are relocating for work, buying property, starting a business or managing family affairs across borders, the Austria legal system has important consequences for you — and engaging the right English-speaking Rechtsanwalt at the right moment can save significant time, money and stress. This guide gives you a thorough grounding in the legal landscape before you engage anyone.
The Legal Profession in Austria: Rechtsanwalts, Notars and Other Practitioners
The legal profession in Austria divides into several distinct roles. Understanding who does what is the essential first step when seeking legal help. The two figures most commonly encountered by expats are the Rechtsanwalt (lawyer) and the Notar (notary) — and they perform fundamentally different functions.
The Rechtsanwalt (Lawyer)
The primary legal professional you will work with is the Rechtsanwalt. This title is legally protected: to use it and to practise, a Rechtsanwalt must hold a qualifying law degree, complete a mandatory professional training period, pass bar examinations, and register with the Rechtsanwaltskammer of their federal state. Registration is mandatory for anyone wishing to represent clients before courts or provide formal legal advice for payment.
Most Rechtsanwälte specialise in particular areas of law. When selecting one, verify not just that they hold a current practising certificate but that they have genuine recent experience in the specific area you need. A corporate M&A lawyer who has spent a career advising multinationals may have very limited practical experience of immigration, conveyancing or employment disputes. Ask directly about their relevant caseload before instructing them.
For English-speaking clients, language proficiency is equally critical. Many Rechtsanwälte in Austria's major cities speak good English — particularly those with international training — but genuine professional-level fluency is not universal. Always confirm that your Rechtsanwalt is comfortable conducting all aspects of your matter in English: correspondence, drafting, filings and advice. A misunderstanding in a legal context can have serious financial consequences.
The national body overseeing the profession is the Österreichischer Rechtsanwaltskammertag (ÖRAK), which maintains public registers of admitted lawyers. Use these registers to verify that any Rechtsanwalt you are considering holds a current, active practising certificate.
The Notar (Notary)
A Notar is a qualified legal professional appointed by the state who performs a fundamentally different role from an advocate. Where a Rechtsanwalt acts as your partisan adviser and representative, a Notar acts as an impartial public official whose function is to authenticate legal documents, confer legal certainty upon them, and maintain official records. Notar involvement is mandatory for many of the most important transactions an expat will undertake in Austria: property purchases, company formations, marriage contracts, inheritance declarations, and the granting of powers of attorney for property matters.
The Notar does not replace your Rechtsanwalt — they perform complementary roles. Your Rechtsanwalt reviews, advises and protects your interests; the Notar authenticates and registers. Notar fees in Austria are typically regulated by statute or official tariff, so you cannot negotiate the notarial fee itself, but your choice of Notar is yours.
Other Legal Specialists
Beyond the Rechtsanwalt and Notar, several other professionals may be relevant to your situation in Austria. Tax advisers (fiscalistes or equivalent) specialise exclusively in tax planning, compliance and disputes with the revenue authority. While many Rechtsanwälte handle tax matters, a dedicated tax specialist may be warranted for complex international tax positions, particularly if you are moving significant assets or operating a business across multiple jurisdictions. Legal translators and sworn translators are also important members of your legal team: all documents filed before Austria courts or submitted to public registries must be rendered into the local language by an accredited translator. Your Rechtsanwalt can recommend qualified translators familiar with legal terminology.
Solicitors or legal consultants practising foreign law may also operate in Austria's major cities, particularly those with international business hubs. These professionals can advise on the law of their home jurisdiction but cannot appear before Austria courts or sign documents requiring local bar registration. For transactions with a cross-border dimension — purchasing property from abroad, enforcing a foreign contract, or international estate planning — a team comprising both a local Rechtsanwalt and a home-country adviser is often the most effective combination.
The regulatory framework governing all of these professionals in Austria is broadly consistent with EU standards (or aligned thereto for non-EU countries): mandatory professional indemnity insurance, client money protections, confidentiality obligations, and disciplinary procedures are all in place. If you have cause to complain about a Rechtsanwalt's conduct, the first port of call is the Rechtsanwaltskammer of their federal state, which has formal disciplinary procedures and can, in serious cases, suspend or disbar a practitioner.
The Court System in Austria: How Disputes Are Resolved
Understanding the court structure in Austria helps you appreciate both the seriousness of legal proceedings and the importance of early, qualified representation. Austria's judiciary is organised hierarchically, with specialist courts handling different categories of dispute.
At the apex sits the Oberster Gerichtshof (OGH), the final court of appeal for most civil and criminal matters. Constitutional questions are addressed by the Verfassungsgerichtshof (VfGH). Below these, the system typically includes first instance courts at local or regional level, intermediate courts of appeal, and specialist tribunals for employment, tax, administrative, commercial and family matters. Each tier has its own procedural rules, filing requirements and timescales.
A critical practical point for expats: proceedings in Austria are conducted in the national language. All pleadings, evidence and submissions must be filed locally, and foreign-language documents require certified translations. This procedural reality underscores the importance of engaging a qualified local Rechtsanwalt from the earliest stage — attempting to navigate foreign court procedures without specialist representation rarely ends well.
Alternative dispute resolution (ADR) — mediation and arbitration — is increasingly available and can provide a faster, less costly route to resolving commercial and civil disputes. Austria is a party to the New York Convention on Foreign Arbitral Awards, enabling enforcement of arbitral awards across 170+ countries far more readily than foreign court judgments. For cross-border commercial disputes, international arbitration is frequently the preferred mechanism.
Enforcement of EU court judgments in Austria is governed by EU Regulation 1215/2012 (Brussels I Recast) for EU member states, providing for largely automatic recognition and enforcement. Non-EU judgments require a separate recognition procedure before Austria courts — your Rechtsanwalt can advise on the applicable route and expected timescales for your specific situation.
Immigration Law in Austria: Visas, Residence Permits and Permanent Residency
Immigration law is among the most frequently changing areas of Austria's legal landscape. Requirements, procedures and processing times shift with new legislation and administrative changes, making current specialist legal advice essential rather than optional.
Austria operates the Red-White-Red Card system, a points-based immigration framework designed to attract skilled workers in shortage occupations, highly qualified individuals, other key workers, and recent university graduates. The card provides a temporary right to work and reside in Austria and leads to a plus variant allowing access to the full Austrian labour market. Family members receive a Red-White-Red Card Plus. Investors can obtain a residence permit for exceptional achievements or contribution to Austria's economic interest.
The general framework for non-EU nationals typically encompasses: employment-based residence permits (requiring a job offer and, in many cases, evidence of prior local recruitment efforts); self-employment and entrepreneurship visas; family reunification permits; study visas; and long-term or permanent residence for those who have accumulated the requisite period of lawful continuous residence — typically five years in EU member states under the EU Long-Term Residents Directive.
EU citizens exercising free movement rights face a simpler administrative process in EU member states, but are commonly required to register with local authorities within a specified period and to demonstrate that they meet the conditions for continued residence — employment, self-employment, study, or sufficient financial resources. Failure to register creates practical difficulties accessing public services and eventually applying for permanent residence or naturalisation.
Non-EU nationals face a more complex and typically lengthier process. Work permits generally require employer sponsorship, with processing times that can extend to several months for initial applications. An immigration Rechtsanwalt with current knowledge of Austria's procedures can significantly reduce the risk of delays or refusals by ensuring applications are correctly structured and all documentation is complete before submission.
Permanent residence and naturalisation are generally available after five years of lawful continuous residence, subject to integration and language requirements, income thresholds and clean record conditions. Overstaying or allowing a permit to lapse creates serious risk of fines, removal orders and re-entry bans — seek legal advice promptly if you find yourself in an irregular situation, rather than allowing it to continue.
Buying Property in Austria as a Foreigner: A Legal Step-by-Step Guide
Real estate is among the most common reasons expats engage a lawyer in Austria. Whether purchasing a holiday home, relocating permanently, or investing, the property acquisition process involves a series of legally significant steps — and the financial consequences of getting them wrong can be severe. Engaging a qualified Rechtsanwalt from the outset is essential protection.
Step 1: Legal Due Diligence. Before signing any document or paying any deposit, your Rechtsanwalt must investigate the property's legal status comprehensively: verify ownership and the seller's right to sell; check the land register for mortgages, charges, easements and other encumbrances; confirm that all necessary planning permissions are in place; verify compliance with building regulations; and identify any outstanding taxes, community charges or utility arrears that might transfer to the buyer on completion. This is where problems are identified and resolved before you are contractually committed.
Step 2: Preliminary Contract. Once due diligence is satisfactory, the parties execute a preliminary contract fixing the agreed price and principal terms, with a deposit — typically 5–10% of the purchase price — paid at this stage. In most civil law systems, if the buyer withdraws without justification, the deposit is forfeited; if the seller withdraws, the seller owes double the deposit. Your Rechtsanwalt must review this document carefully before you sign it.
Step 3: Notar Completion. Final transfer of ownership is formalised in a deed authenticated before a Notar, who verifies identity, discharges outstanding charges, and registers the new ownership in the land registry. In most civil law systems, legal ownership does not transfer until this registration is complete — not the date of signing.
Step 4: Taxes and Total Costs. Austrian property transfers attract Real Estate Transfer Tax (Grunderwerbsteuer) of 3.5% of the purchase price (or lower cadastral value for family transfers), plus Land Register Entry Fee (Grundbucheintragungsgebühr) of 1.1%. Notarial fees are regulated and typically 1–2% of the transaction value. Foreign nationals can generally purchase property in Austria, though some federal states (Bundesländer) restrict purchases of land and agricultural property by non-EU nationals and require approval. Your Rechtsanwalt should provide a detailed written estimate of all acquisition costs — not just the purchase price — before you execute any binding agreement. Total transaction costs in most European markets range from 8–15% of the purchase price.
Non-Resident Tax Obligations. Foreign property owners in Austria may have annual tax reporting obligations even when the property is not let. Rental income is taxable in Austria, and double taxation treaties between Austria and your home country will govern how this is treated in your home jurisdiction. Cross-border tax planning is an often-overlooked but important component of any foreign property purchase.
Employment Law in Austria: Rights, Contracts and Protections for Expat Workers
Whether you are relocating as a seconded employee, taking up local employment, or working as a freelancer, understanding Austria's employment law framework will help you protect your rights throughout your working life in the country.
Austrian employment law provides extensive statutory protections. Notice periods range from 6 weeks (for the first two years) to 5 months (after 25 years). Severance pay under the new system (abfertigungsrecht) accrues monthly at 1.53% of gross salary into a portable provident fund (Mitarbeitervorsorgekasse). Collective agreements (Kollektivverträge) are very widely applied and provide sector-specific minimum wages and conditions. Annual leave entitlement is 30 working days (5 weeks) after 25 years of service.
Employment Contracts. In Austria, employment contracts must comply with statutory minimum requirements regardless of what the written agreement says. Clauses that purport to deprive employees of statutory entitlements — such as minimum notice periods, annual leave, or unfair dismissal remedies — are void as a matter of law. A local employment Rechtsanwalt should review your contract before you sign, particularly for senior or highly remunerated positions where the terms are negotiated. This is especially important for expats whose employer may be using templates designed for their home jurisdiction rather than Austria law.
Working Hours and Leave. For EU member states, the EU Working Time Directive provides minimum protections: a maximum 48-hour average working week, four weeks' paid annual leave minimum, and mandatory rest periods. Austria has implemented these requirements into national law, and sector collective agreements typically provide more generous entitlements.
Dismissal and Redundancy. The law in Austria distinguishes between dismissal for cause (misconduct or underperformance), dismissal for economic or organisational reasons, and unfair dismissal without adequate justification. Each category involves different procedural requirements and compensation entitlements. Employment Rechtsanwälte regularly advise departing employees on the negotiation of exit packages that exceed the statutory minimum — it is almost always worth seeking advice before signing any settlement agreement.
Discrimination and Harassment. EU equality law (applicable in EU member states) prohibits discrimination on grounds of nationality, sex, racial or ethnic origin, religion, disability, age and sexual orientation in employment. If you believe you have been subjected to discriminatory treatment, an employment Rechtsanwalt can advise on the available complaints mechanisms — which may include a labour tribunal, equality commission, or civil court.
Family Law in Austria: Marriage, Divorce, Children and Inheritance
Family law matters become significantly more complex when multiple nationalities or countries of residence are involved. Cross-border divorce, international custody disputes and multi-jurisdiction succession planning all require genuinely specialist expertise.
Marriage in Austria. Foreign nationals can generally marry in Austria provided they satisfy local administrative requirements: proof of identity and nationality, a declaration of no existing impediment to marriage, and in some cases a prior publication period. Civil marriages performed by competent registrars have full legal effect. Austria generally recognises foreign marriages unless they violate public policy.
Divorce. Most European jurisdictions have adopted no-fault divorce that allows either spouse to seek dissolution without proving misconduct. The key legal issues in most divorces are: division of matrimonial assets; maintenance or alimony; and, where children are involved, custody and contact arrangements. In cross-border divorces, which courts have jurisdiction and which country's law governs the financial and custody aspects are determined by EU coordination rules (Brussels IIb Regulation for EU member states) or applicable international private law rules. A specialist family Rechtsanwalt must assess both questions from the outset.
Child Custody. Austria applies a best interests of the child standard in all custody determinations. International child abduction — where one parent relocates a child without the other's consent — is addressed through the 1980 Hague Convention on International Child Abduction, to which Austria is a signatory. These cases require urgent specialist legal intervention.
Inheritance and Succession Planning. EU Succession Regulation 650/2012 (for EU member states) generally provides that the law of your habitual residence at death governs your estate, with an option to elect the law of your nationality. This has significant practical implications for expats with assets in multiple jurisdictions. An English-speaking estate planning Rechtsanwalt in Austria can help structure a will and overall succession plan that achieves your wishes within the applicable legal framework.
Setting Up a Business in Austria: Corporate Law and Company Formation
Many expats in Austria come as entrepreneurs, freelancers or investors. Understanding business structure options is fundamental to anyone operating commercially in the country.
The most common structures include: a private limited company (providing limited liability, the most widely used form); a public limited company (for larger enterprises or those seeking investment); a branch of a foreign company (extending the parent's legal personality without creating a new entity); and sole trader registration. Each has different implications for personal liability, taxation, governance and the burden of ongoing compliance.
The private limited company equivalent is preferred for the vast majority of expat-founded businesses. Formation requires registration with the commercial registry, preparation of articles of incorporation (authenticated by a Notar in civil law systems), a minimum share capital (varying by country), and registration for corporate tax, VAT and — where applicable — employer social security purposes. A corporate Rechtsanwalt experienced in advising foreign-owned businesses can manage this process from start to finish and ensure the structure is optimised for your specific situation.
Foreign direct investment is generally welcomed in Austria, though sectors including defence, media, financial services and utilities may require regulatory approval for foreign ownership above specified thresholds. Cross-border group structures require careful consideration of transfer pricing, permanent establishment risk, and thin capitalisation rules — areas where proactive legal and tax advice before the structure is implemented is far more cost-effective than remediation after a tax authority challenge.
Criminal Law in Austria: Rights and Protections for Foreign Nationals
Most expats will never need a criminal defence lawyer, but knowing your fundamental rights in advance significantly reduces the risk of avoidable mistakes under pressure.
The most important rights upon detention are the right to remain silent and the right to legal representation. In Austria, as in all EU member states under the EU Procedural Rights Directives, you have the right to be informed of your rights in a language you understand, the right to consult a Rechtsanwalt before and during police questioning, and the right to communicate with your consulate or embassy. Exercise these rights immediately upon detention — before answering any questions, including apparently innocuous ones about your identity or whereabouts.
As a foreign national, you are entitled to an interpreter if you do not speak the local language sufficiently. This right applies throughout the criminal process. If you have any doubt about the accuracy of interpretation being provided, your Rechtsanwalt can arrange an independent qualified interpreter.
Minor offences are typically dealt with by lower courts and resolved relatively quickly, often with fines. More serious charges — drugs, financial crime, violence — can lead to pre-trial detention, complex proceedings, and severe penalties. Foreign nationals convicted of serious offences may also face deportation and re-entry bans in addition to any criminal sentence. Engage a criminal defence Rechtsanwalt with Austria experience as quickly as possible if you are accused or suspected of any offence.
Legal Fees in Austria: What to Expect and How to Manage Costs
Legal fees vary significantly depending on complexity, the lawyer's seniority and specialisation, the firm's size and location, and whether the matter is contentious (litigation) or non-contentious (advisory or transactional).
For non-contentious matters — property purchases, company formations, contract reviews, immigration applications, will drafting — most Rechtsanwälte in Austria charge either a fixed fee or an hourly rate. Fixed fees offer cost certainty and are common for standardised transactions. Hourly rates are typical for complex advisory work. Senior specialist Rechtsanwälte in major cities charge €150–€450+ per hour, with international law firms billing higher. For property transactions, many Rechtsanwälte quote a percentage of transaction value (1–2%) as a fixed fee.
For contentious matters, time-based billing is most common, though conditional fee arrangements are available in certain categories of claim. Legal expenses insurance — which may be included in your home, motor or travel insurance policy — can cover legal costs in some disputes and is worth reviewing before a dispute arises.
Always request a written engagement letter before instructing a Rechtsanwalt. It should set out clearly: the scope of work; the fee basis and applicable rates; a total cost estimate; billing terms; and the process for communicating scope changes. Professional conduct rules in Austria require transparent cost information — be cautious of any practitioner who is reluctant to confirm this in writing.
Notar fees are typically set by regulated tariff in Austria and cannot be negotiated down, though they are usually modest relative to total transaction costs. Your Rechtsanwalt can include the applicable notarial fee estimate in their overall cost analysis.
Austrian Residency and Tax Residency for Expats and High-Net-Worth Individuals
Austria's combination of a high quality of life, world-class healthcare and education, Alpine scenery, and a stable political and economic environment makes it an attractive destination for both working expatriates and wealthy individuals seeking a European base. The legal and tax framework for establishing Austrian residency is well-developed and offers certain incentives.
Austria does not operate a formal golden visa or investor residence programme in the same way as Portugal or Spain. However, residence permits are available for financially self-sufficient individuals who can demonstrate sufficient income or assets to support themselves without recourse to Austrian social assistance, and who do not intend to take up employed or self-employed activity in Austria. Such permits are issued by the relevant district authority (Bezirksverwaltungsbehörde) and require demonstration of qualifying health insurance, suitable accommodation, and financial means.
For tax purposes, spending more than 183 days in Austria in a calendar year creates Austrian income tax residence, triggering taxation on worldwide income. Austria has an extensive double tax treaty network (100+ treaties) which typically determines where income is taxed and provides relief from double taxation. Austria does not levy an inheritance tax or gift tax at the federal level (abolished in 2008), which makes Austria attractive from an estate planning perspective for residents — though the interaction with home-country inheritance taxes must be carefully analysed.
Vienna as a Hub for International Arbitration and Business
Vienna has established itself as one of Europe's leading centres for international commercial arbitration and dispute resolution, largely through the Vienna International Arbitral Centre (VIAC), which administers international arbitration proceedings under well-regarded rules. Vienna's geographic position at the crossroads of Western and Eastern Europe, its political neutrality, and its legal tradition of impartiality have contributed to its reputation as a preferred seat for arbitrations involving Central, Eastern and Southeastern European parties.
The Austrian legal market is served by both major international law firms (including several of the Magic Circle and US firms with Vienna offices) and leading Austrian firms with strong regional expertise. For cross-border transactions involving Austrian, German or Central Eastern European elements, Vienna-based lawyers often have the linguistic and jurisdictional range to handle multi-jurisdictional matters that would require multiple law firms in other jurisdictions.
Austria is also an attractive location for holding structures for investments in Central and Eastern Europe, offering a stable legal environment, EU membership, and a network of tax treaties. The GmbH (Gesellschaft mit beschränkter Haftung) is the standard private company structure, with a minimum share capital of €35,000. The AG (Aktiengesellschaft) is used for larger enterprises. Austrian corporate governance standards are well-regarded and compliance obligations are manageable for medium-sized businesses.
Practical Legal Tips for Expats in Austria
Get Your Power of Attorney Arranged Early
One of the most practically useful legal documents for any expat is a durable power of attorney — a document that authorises a trusted person to act on your behalf in specified legal and financial matters when you are outside the country. This is particularly valuable for property owners who may need to manage conveyancing, rental contracts, tax filings or banking remotely. A Rechtsanwalt can draft a power of attorney that is correctly authenticated (often requiring a Notar) and valid under Austria law. If you are buying property in Austria but cannot attend the completion in person, a power of attorney granted to your Rechtsanwalt or another trusted representative allows the transaction to proceed in your absence.
Understand Your Tax Residency Position from Day One
Tax residency is one of the most consequential and frequently misunderstood aspects of the expat legal situation. Most countries — including Austria — follow the 183-day rule: spending more than 183 days in a country in a calendar year typically triggers tax residency in that country, creating an obligation to file and pay tax on your worldwide income. However, the precise rules are more nuanced than the basic rule suggests: some countries apply additional tests based on the location of your permanent home, your centre of vital interests (family, economic connections), or your habitual abode. Double taxation treaties between Austria and your home country may override the domestic rules in important ways. The key practical point is this: do not wait until after you have become tax resident in Austria to take advice. A cross-border tax lawyer or accountant who understands both Austria tax law and your home country's rules should be engaged as soon as you are considering a move, not after you have already moved and filed your first tax return in the wrong jurisdiction.
Review and Update Your Will
An existing will drafted in your home country may not function as you intend after you move to Austria. The formal requirements for a valid will vary between jurisdictions — some countries require notarial authentication, specific numbers of witnesses, or specific language — and a will that is formally valid in your home country may be challenged or subject to complex recognition procedures in Austria. Furthermore, the substantive succession law that applies to your estate changes when you move: EU Succession Regulation 650/2012 (applicable in EU member states) provides that the law of your habitual residence at the time of death governs your succession, unless you elect the law of your nationality instead. This matters practically because different countries have very different rules on forced heirship (the portion of the estate that must pass to certain family members regardless of the will), surviving spouse entitlements, and the treatment of jointly owned property. Many expats benefit from having a separate Austria-specific will covering their Austria assets, drafted by a local Rechtsanwalt in compliance with Austria formal requirements, running alongside their home-country will for foreign assets.
Verify Any Property Before You Commit
In any property transaction in Austria, instruct a Rechtsanwalt to carry out title due diligence before you pay any deposit or sign any preliminary agreement — even a non-binding one. In some markets (particularly in Southern and Eastern Europe), the prevalence of informal construction, outdated cadastral records, and historical title gaps means that what appears to be a straightforward sale can have significant underlying complications. Issues to check include: whether the seller has clear, undisputed title; whether there are any mortgages, charges, easements or servitudes registered against the property; whether the property has all necessary building permits and a habitation licence; whether there are outstanding property taxes, community charges or utility arrears that would transfer to the buyer; and whether the property boundaries as described in the deed match the physical reality on the ground. These checks are not bureaucratic formalities — they are the practical foundation of a safe property purchase.
Use Written Contracts for Everything
In many cultures, a handshake or verbal agreement carries significant moral weight. In legal terms, verbal agreements are generally enforceable in Austria (as in most jurisdictions) but are extremely difficult to prove in the event of a dispute. For any transaction or arrangement with a material financial value — rental agreements, contractor engagements, business partnerships, loan arrangements between individuals — insist on a written contract reviewed by a Rechtsanwalt. The cost of having a Rechtsanwalt review or draft a contract is almost always a fraction of the cost of litigating a dispute that could have been prevented by clear written terms. This is particularly important in cross-cultural and cross-language contexts where assumptions about what was agreed may differ significantly between the parties.
How to Find an English-Speaking Lawyer in Austria
Finding a qualified, English-speaking Rechtsanwalt with genuine expertise in your specific legal issue is the single most important step towards resolving it effectively.
Use AvökatFinder's verified directory. Our directory of English-speaking law firms across Austria is organised by practice area and city. All listed firms have been reviewed for qualifications, English-language capability and area of specialisation. Use our matching tool to find the right firm in 60 seconds.
Verify bar registration. the Österreichischer Rechtsanwaltskammertag (ÖRAK) maintains a public register of admitted lawyers in Austria. Always confirm that any lawyer you are considering holds a current, active practising certificate — this is a basic but essential verification step.
Ask about relevant experience. Beyond qualifications, ask specifically how many matters similar to yours the lawyer has handled in the past two years and whether they have experience with foreign nationals in the same type of situation. References from previous clients in similar circumstances are entirely reasonable to request.
Prepare effectively for your first consultation. Bring a concise written summary of your situation, the directly relevant documents, and a list of your key questions. A well-prepared client gets more from the consultation and gives the lawyer a clearer picture from which to advise — making better use of time for which you are paying.
Get everything in writing. Instructions, advice, cost estimates and key decisions should be confirmed in writing. This protects both parties and eliminates the risk of misunderstanding about what has been agreed or advised. Always ask for a written engagement letter before work begins.